Thursday, December 12, 2019

Computer Information System for Business

Questions: 1 Explanation of information system and its importance in Global Education Services.2 Identification of the opportunities and challenges of Global Education Services. Answers: 1. Definition: Information can be simply defined as the combinations of the components like software, hardware, and telecommunication network services (Ahlberg et al. 2013). It would help in building and using a system for collection, creation and distribution of information and data within an organization. Information system consists of many elements such as data, hardware, software, telecommunications, and users (people and organizations). The feature of computer based information system is that it is a technology used for replacing human effort with machinery controlled technology or by using information collected. Types of information system: There are three main classifications of information system and they are Operational Information System, Business Information System, and Specialized Information System (Tvrdikova 2016). These information systems would help in forming a systematic approach to the information management and increasing the efficiency of the activities of Global Education Services. The operational information system consists of transactional process system. The business information system consists of management information system, decision support system, and executive information system (Boonstra et al. 2015). The specialized information system consists of archival information package, online analytical processing, knowledge information system, and geographic information system. Figure 1: Different types of Information System (Source: Boonstra et al. 2015, pp.-20) Impact of different types of information system on the activities of Global Education Services: The Global Education Services provides support to the students for overseas education programs. It provides information for the students who are willing to study abroad with information and services (Gillingham and Graham 2015). The Global Education Services act as a recruitment consultant for many overseas universities including those in Australia. The information system would help them in expanding their activities on a much larger scale with increase in the efficiency. Name of the Information system Role in Global Education Services Transactional Process System The Transactional Process System would help Global Education Services for collecting, modifying and retrieving the information and data of the students (Al-Mamary Shamsuddin and Aziati 2014). They have to maintain records of the name of various universities and their program for education. Management Information system It would help Global Education Services for managing the information system. The huge amount of information could be managed by using MIS. Decision Support System The system is helpful in easing the process of decision taking (Nguyen, Newby and Macaulay 2015). Global Education Services would be facilitated by the accurate and concise decision taking in their processes. Executive Information System It would help the executive managers for supporting the internal and external planning and goal orienting for the activities of Global Education Services. Online Analytical Processing It would help the students registered at Global Education Services for easily selecting and extracting the data from the database of the information system. Table 1: Impact information systems on the activities of Global Education Services (Source: Gorla and Somers 2014, pp.-335) 2. The Global Education Services helps the students with support for understanding the overseas educational programs. A number of students who have registered at Global Education Services could get the benefit of getting information about the different overseas educational programs for the students. The information system would increase the efficiency of the activities of the Global Education Services. It would help the global education service with ease of contact for communicating with the stakeholders. The stakeholders would get updated with the progress of the organization. Opportunities of Global Education Services: According to Tursunbayeva et al. (2016), the various opportunities attained by the use of information system in their opportunities are providing updated information to the students, forming global market as education consultancy, and implementing better plans and designs. These functions of the information system for Global Education Services are being discussed below: Updated information- Global Education Services would be highly benefited with the help of the information system implementation (Bamel et al. 2014). The information stored over various universities and their educational programs could be easily updated using the integrated information system. Hence, the information system would help Global Education Services for providing their students with most updated information system. Increasing global market capture: The information system of Global Education Services would help them in increasing the students/clients (Tursunbayeva et al. 2016). The online services offered by the organization would capture more of the international market. Students from all over the globe could take the services of the organizations. Implementing better plans: The better marketing plans and strategies could be easily implemented for the activities of the Global Education Services (Bamel et al. 2014). Information system can also act as a medium for communication. Hence, the information could be easily transferred to the students and client universities. It would help in increasing the pace of work and decrease the time used for implementing new strategies and policies. Challenges of Global Education Services: The various challenges faced by the Global Education Services can be understood by the analysis of the threats of the information system. The information system has main threats in security lax and competition threat. The challenges of security lax and competition threat are being briefed in the following passage: Security lax: The security of the information system is a major concern for Global Education Services (Meteshkin et al. 2016). The information system implied on the education center can be hacked into to extract information about the various universities and student from the database. Apart from security lax, there is also threat of data loss due to some technical reasons. All these factors act as challenge to the information system of Global Education Services. Competition threat: Global Education Services has to face problems from the competitive rivals (Deng and Chi 2012). They have employed information system too and it has helped them in getting the information extracted from the various internet sources. Global Education Services has to make sure that they stay ahead of their competing rivals for maintaining their supremacy. References Al-Mamary, Y.H., Shamsuddin, A. and Aziati, N., 2014. The Role of Different Types of Information Systems in Business Organizations: A Review.International Journal of Research,1(7), pp.333-339. Bamel, N., Kumar Bamel, U., Sahay, V. and Thite, M., 2014. Usage, benefits and barriers of human resource information system in universities.VINE: The journal of information and knowledge management systems,44(4), pp.519-536. Boonstra, A., de Vries, J., Murphy, T., Cormican, K., Marcusson, L. and Lundqvist, S., 2015. Information system conflicts: causes and types.International Journal of Information Systems and Project Management,34, pp.5-20. Deng, X. and Chi, L., 2012. Understanding postadoptive behaviors in information systems use: A longitudinal analysis of system use problems in the business intelligence context.Journal of Management Information Systems,29(3), pp.291-326. Gillingham, P. and Graham, T., 2015. Designing electronic information systems for the future: Social workers and the challenge of New Public Management. Critical Social Policy, p.0261018315620867. Gorla, N. and Somers, T.M., 2014. The impact of IT outsourcing on information systems success.Information Management,51(3), pp.320-335. Meteshkin, K., Sokolov, O., Morozova, O. and Teplova, N., 2016. Integration of higher and secondary education: problems and ways of their solution on the basis of information technologies.Journal of Education, Health and Sport,6(7), pp.375-390. Nguyen, T.H., Newby, M. and Macaulay, M.J., 2015. Information technology adoption in small business: Confirmation of a proposed framework. Journal of Small Business Management, 53(1), pp.207-227. Tursunbayeva, A., Pagliari, C., Bunduchi, R. and Franco, M., 2016. What does it take to implement Human Resource Information System (HRIS) at scale? Analysis of the Expected Benefits and Actual Outcomes1. Tvrdkov, M., 2016. Increasing the business potential of companies by ensuring continuity of the development of their information systems by current information technologies. Journal of Business Economics and Management, 17(3), pp.475-489.

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